This event will be held onsite in Metro Manila: TeleDevelopment Services Inc., 35F Robinsons Equitable Tower, ADB Avenue, Ortigas Center and
In Phoenix: ASU Skysong, 1475 N. Scottsdale Rd, Scottsdale, AZ
Join in to help leverage what you already know, and apply your knowledge to be a more effective and consistent global leader.
- How to document the way you lead and manage to attain business excellence
- How to connect and align your team, create and prioritize strategic initiatives, measure your goals and consistently leverage your customer focus
- The right online tools to guide your leadership and execute your plans
In this globinar between Manila and the US, Dwaine discusses "Documenting - How You Lead and Manage – and how it accelerates communicating and performance for Executive Teams".
In addition, Dwaine is part of a discussion in North America and Asia with Jon Kaplan, Founder and President of TeleDevelopment Services and moderator Colin Christie, Executive Director of Global Chamber® Manila.
Featuring Dwaine Canova, author of the "A Framework for Leading™" series, and "Overcoming the Four Deceptions in Career Relationships, and Jon Kaplan, Founder and President of TeleDevelopment Services, and moderated by Colin Christie, Executive Director of Global Chamber Manila.
Zynity, LLC and Framework for Leading Institute
Mr. Dwaine Canova is an accomplished international entrepreneur and a holder of an MBA degree at the Wharton School in Pennsylvania. He believes in leadership development, and leveraging information to improve customer acquisition, retention, and service.
Jon is the Founder and President of TeleDevelopment Services, a pioneer in providing consulting services and solutions to the world’s biggest companies, helping them achieve their outsourcing and offshoring objectives for a quarter of a century. He is in charge of the overall direction of TeleDevelopment by initiating partnerships, generating new businesses, and shaping company culture. He is a recipient of numerous industry awards, including two ATA Telo Awards for Excellence in Telemarketing, and an award for Customer Contact Excellence from Customer Interface magazine.
Colin Christie is an international consultant, connector and collaborator. He is CEO/founder of the firm Sibol Consultancy Services and Executive Director of the Global Chamber® Manila, which helps member and sponsor companies grow globally.
Global Chamber® is a thriving, collaborating and growing community of CEOs, executives, professionals and students in 500 metro areas around the world that is lowering risk and increasing success with global business. Originally from South Africa, raised in Hong Kong, and 30+ years in the USA, Colin now resides in Metro Manila, Philippines and is passionate about helping companies be more global and successful.